Indian Scents is a premium fragrance house dedicated to crafting high-quality, handpicked attars and artisanal scented candles, inspired by timeless traditions and modern sensibilities.
Our attars are carefully curated from natural ingredients and are alcohol-free, ensuring a long-lasting and skin-friendly fragrance experience. Each blend is selected with precision to deliver depth, richness, and authenticity that reflects the true essence of fine perfumery.
Our candles are made using pure soy wax, designed to provide a clean and consistent burn with minimal soot or black smoke, making them a safer and more refined choice for everyday use.
At Indian Scents, sustainability is at the core of our philosophy:
We promote reusable bottles and jars, encouraging conscious consumption
Our packaging is designed to be eco-friendly and responsible
We strive to minimize environmental impact while maintaining a premium experience
Every product is a reflection of our commitment to quality, craftsmanship, and customer satisfaction.

INDIAN SCENTS – TERMS & CONDITIONS & RETURN/REFUND POLICY
1. General Terms
By accessing and placing an order on Indian Scents, you agree to be bound by the terms outlined below. These terms govern all transactions made through our website, Instagram, and other online platforms.
We reserve the right to update, modify, or change these terms at any time without prior notice.
2. Product Nature & Disclaimer
All products including attars, perfumes, candles, and combos are non-returnable and non-exchangeable, except in cases of proven damage.
Fragrance is a subjective experience, and variation in scent perception shall not qualify as a defect.
Minor variations in color, packaging, or design may occur due to batch production or photography differences.
3. Order Policy (Prepaid Only)
We operate strictly on a 100% prepaid model.
No Cash on Delivery (COD) orders are accepted.
Orders once placed cannot be cancelled or modified after processing.
4. Coupon & Promotional Policy
Coupons and discount codes are valid for one-time use per customer unless stated otherwise.
Misuse or multiple account creation to exploit offers may result in order cancellation without notice.
Discounts cannot be combined unless explicitly allowed.
5. No Return / No Exchange Policy
All sales are final.
We do not accept returns or exchanges for:
Change of mind
Personal dislike of fragrance
Incorrect selection by customer
Used or opened products
6. Return Eligibility (Damage Claims Only)
Returns are accepted ONLY IF:
The product is physically damaged during transit, OR
The product is missing from the package OR a different product is received from what is ordered. 
Mandatory Conditions:
To initiate a claim:
Customer must record a clear unboxing video showing:
Sealed package
Opening process
Visible damage or missing item
The claim must be raised within 24 hours of delivery
Email must be sent to: indianscents@gmail.com
Failure to provide an unboxing video will result in automatic rejection of the claim.
7. Return & Refund Process
Once the claim is approved:
Customer must self-ship the product to the address provided by Indian Scents.
Return shipping cost shall be borne by the customer.
After inspection and validation:
A replacement will be provided OR
A refund will be issued at our sole discretion.
8. Refund Terms
Refunds (if applicable) will be processed within 7–10 business days after approval.
Refund will be issued via:
Original payment method OR
Store credit (at company discretion)
Shipping charges are non-refundable.
9. Shipping & Delivery
Delivery timelines are indicative and may vary due to external factors.
Indian Scents shall not be liable for:
Delays caused by courier partners
Loss due to incorrect address provided by customer
10. Customer Responsibility
By placing an order, the customer agrees:
To provide accurate shipping details
To record an unboxing video for any claim
To understand fragrance subjectivity before purchase
11. Limitation of Liability
Indian Scents shall not be liable for:
Any allergic reactions or skin sensitivities
Indirect or consequential damages
Misuse of the product
Maximum liability shall not exceed the value of the product purchased.
12. Intellectual Property
All content including logos, product names, images, and branding are the exclusive property of Indian Scents and may not be used without permission.
13. Governing Law & Jurisdiction
These terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Delhi.
14. Contact Information
For any queries or claims: 📧 Email: indianscents@gmail.com

INDIAN SCENTS – LEGAL DISCLAIMER
1. General Disclaimer
The information, products, and services provided by Indian Scents are for general use and personal consumption only. By using this website, you acknowledge and agree that your use is at your sole risk.
We make no warranties or representations, express or implied, regarding:
Accuracy or completeness of product descriptions
Suitability of products for individual preferences
Continuous, uninterrupted, or error-free website operation
2. Fragrance & Product Disclaimer
Fragrance perception varies from person to person. We do not guarantee that a particular scent will meet individual expectations.
Attars and perfumes may react differently depending on skin chemistry, weather, and usage conditions.
Products are for external use only. Customers are advised to perform a patch test before full application.
3. Allergy & Sensitivity Disclaimer
Indian Scents shall not be responsible for:
Any allergic reactions, skin irritation, or health-related issues arising from product use
Misuse or improper storage of products
Users with known sensitivities are advised to consult a professional before use.
4. Limitation of Liability
Under no circumstances shall Indian Scents be liable for:
Indirect, incidental, or consequential damages
Loss of data, profit, or business
Any claim exceeding the value of the purchased product
5. External Links Disclaimer
Our website may contain links to third-party websites. We are not responsible for:
Their content, privacy practices, or policies
Any damages arising from their use
6. Intellectual Property
All content, including logos, text, product descriptions, and images, are the exclusive property of Indian Scents. Unauthorized use or reproduction is strictly prohibited.
INDIAN SCENTS – PRIVACY POLICY
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, shipping address
Payment Information: Processed securely via third-party payment gateways (we do not store card details)
Technical Data: IP address, browser type, device information, cookies
2. Purpose of Data Collection
Your data is collected for:
Order processing and delivery
Customer support and communication
Improving website performance and user experience
Marketing communications (only if consent is given)
3. Data Sharing & Disclosure
We do not sell or rent personal data. However, we may share information with:
Courier partners for delivery
Payment gateways for transaction processing
Legal authorities if required under applicable law
4. Data Protection & Security
We implement reasonable security measures to protect your data. However:
No online transmission is 100% secure
Users share information at their own risk
5. Cookies Policy
We use cookies to:
Enhance browsing experience
Track website performance
Analyze customer behavior
Users may disable cookies via browser settings, though this may affect functionality.
6. User Rights
You may:
Request access to your personal data
Request correction or deletion of data
Opt out of marketing communications
Requests can be made via: indianscents@gmail.com
7. Data Retention
We retain user data only as long as necessary for:
Order fulfillment
Legal and compliance requirements
8. Policy Updates
We reserve the right to modify this Privacy Policy at any time. Continued use of the website constitutes acceptance of updated terms.
INDIAN SCENTS – SHIPPING POLICY
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation
Orders are not processed on Sundays or public holidays
2. Delivery Timeline
Estimated delivery time: 3–7 business days depending on location
Delays may occur due to unforeseen circumstances such as:
Courier delays
Weather conditions
Operational disruptions
3. Shipping Charges
Shipping charges (if applicable) will be displayed at checkout
Charges are non-refundable
4. Delivery Responsibility
Customers must provide accurate shipping details
Indian Scents is not responsible for:
Incorrect address provided by customer
Failed delivery attempts
5. Order Tracking
Tracking details will be shared via SMS/email once the order is shipped
6. Lost / Delayed Shipments
In case of significant delay, customers must contact us within 7 days
We will coordinate with the courier partner; however, final resolution depends on courier investigation
7. Damaged or Missing Orders
Must be reported within 24 hours of delivery
Mandatory unboxing video proof required
Claims without proof shall not be entertained
8. Refused Deliveries
If a customer refuses delivery:
No refund will be issued
Order will be treated as cancelled with applicable losses borne by the customer
Professional Observations (Important for Your Positioning)
This stack closes 90% of typical consumer disputes in fragrance e-commerce
You now have:
Expectation control (disclaimer)
Data compliance (privacy policy)
Operational clarity (shipping policy)
Combined with your earlier strict return policy, this creates a legally defensible ecosystem.

Price & Rights Reservation Policy
Indian Scents reserves the absolute right to:
Modify, update, increase, decrease, or discontinue product prices, offers, packaging, product availability, and specifications at any time without prior notice.
Refuse, cancel, or limit any order at its sole discretion, including but not limited to cases involving suspected fraud, misuse of promotional offers, pricing errors, or policy violations.
All product prices displayed on the website are subject to change without any obligation to individually notify customers.
While we strive to ensure accurate pricing and product information, inadvertent typographical errors, technical inaccuracies, or pricing discrepancies may occasionally occur. In such cases, Indian Scents reserves the right to:
Cancel or refuse the order, even after payment has been made
Issue a refund for the affected transaction
Correct any errors, inaccuracies, or omissions at any time without prior notice
All rights relating to the website, products, content, branding, pricing, policies, and operations are expressly reserved by the owner of Indian Scents.
Unauthorized reproduction, resale, misuse of content, trademark infringement, or commercial exploitation of any material belonging to Indian Scents shall invite appropriate legal action under applicable laws.Price & Rights Reservation Policy
Indian Scents reserves the absolute right to:
Modify, update, increase, decrease, or discontinue product prices, offers, packaging, product availability, and specifications at any time without prior notice.
Refuse, cancel, or limit any order at its sole discretion, including but not limited to cases involving suspected fraud, misuse of promotional offers, pricing errors, or policy violations.
All product prices displayed on the website are subject to change without any obligation to individually notify customers.
While we strive to ensure accurate pricing and product information, inadvertent typographical errors, technical inaccuracies, or pricing discrepancies may occasionally occur. In such cases, Indian Scents reserves the right to:
Cancel or refuse the order, even after payment has been made
Issue a refund for the affected transaction
Correct any errors, inaccuracies, or omissions at any time without prior notice
All rights relating to the website, products, content, branding, pricing, policies, and operations are expressly reserved by the owner of Indian Scents.
Unauthorized reproduction, resale, misuse of content, trademark infringement, or commercial exploitation of any material belonging to Indian Scents shall invite appropriate legal action under applicable laws.

Product Representation & Display Disclaimer
We strive to ensure that all product photographs, videos, graphics, and visual representations displayed on the website accurately reflect our products. However:
Images displayed on the website, advertisements, social media platforms, or promotional materials are for illustrative and display purposes only.
Actual products may slightly vary in:
Color tone, Packaging, Bottle/jar design, Label placement, Wax texture or appearance, Decorative elements. Such variations may occur due to lighting, photography, screen resolution, batch production, sourcing availability, or handcrafted nature of products and shall not be treated as defects or grounds for dispute.
Copyright & Intellectual Property Protection:
All content appearing on this website, including but not limited to:
Product photographs, Videos, Logos, Brand name, Product descriptions, Website design, Graphics, Packaging concepts, Marketing creatives, Social media content, are the exclusive intellectual property of Indian Scents and are protected under applicable copyright, trademark, and intellectual property laws.
No person, entity, reseller, or third party may:
Copy, Reproduce, Edit, Republish, Distribute, Commercially exploit, Use for advertisements or resale any material belonging to Indian Scents without prior written consent from the owner.
Unauthorized use may result in:
Legal proceedings, Copyright infringement claims, Recovery of damages and costs, Injunctive relief under applicable laws, Logistics, Shipping & Delivery Disclaimer
Indian Scents works diligently to process and dispatch orders within reasonable timelines. However:
Delivery timelines are purely estimated and indicative in nature
Logistics operations depend upon:
Courier partner performance, Weather conditions, Regional restrictions, Operational disruptions, Public holidays, Force majeure events.
Accordingly:
No delivery timeline shall be treated as a guaranteed commitment
Delayed delivery shall not constitute deficiency of service, breach, or grounds for compensation/refund Indian Scents shall not be liable for delays caused by third-party logistics providers. We endeavor to dispatch all orders promptly; however, dispatch and delivery schedules remain subject to operational feasibility.
Payment Gateway Disclaimer:
All online payments made on the website are processed through authorized third-party payment gateways including Razorpay.
Indian Scents does not directly store or process confidential banking or card-related information.
In cases involving:
Payment processing delays, Failed transactions, Payment reversals, Amount debited but order not confirmed, Banking server failures, UPI/network interruptions, Payment being temporarily “stuck” or “under processing” the same shall be governed by the policies, timelines, and procedures of the respective payment gateway provider and banking institutions.
Indian Scents shall not be held liable for:
Technical failures originating from payment gateways or banks, Delayed refunds due to banking channels, Transaction processing interruptions beyond our control. Customers are advised to contact the respective payment provider and bank for transaction-related disputes while simultaneously notifying us at: 📧 indianscents@gmail.com